Emergency Services / Police in Yokohama


Accident and Crime (Emergency Number: 110)

If you are in danger, or in other emergencies, call the emergency telephone number “110” for police assistance. English operator is available 24 hours a day.

Police Stations and Boxes

The Police Stations and Boxes play an important role in Japanese life. Police boxes are usually located near train stations, in busy areas, and in residential areas.
Police officers at satellite offices usually conduct patrols both during the day and at night. Their work includes crime prevention, and locating and arresting suspects in crimes in order to maintain security in the local area. Police officers are also happy to give directions if you are lost or cannot find an address.

Police Stations around Yokohama and Kanagawa

Ambulance & Rescue

Accidents, Sudden illness, Fire (Emergency Number: 119)

If you require an ambulance due to an accident or sudden illness, call the emergency telephone number "119". Also call "119" in case of fire. English operator is available 24 hours a day.

An operator in commanding section will have the fire engine or ambulance dispatched as they receive the site and other information from your 119 emergency call. Please refer to the Yokohama City official website below for more information on how to call and inform about a fire or ask for an ambulance.

Dialing 119 in a foreign language (Yokohama City Official Website).


Guide for when you are feeling ill (Japan National Tourism Organization)


  • Search Medical Instructions
  • How to use Medical Institutions
  • Symptoms and Treatment
  • Travel Insurance

*Select “Kanagawa” as Area for information on Yokohama (Yokohama is the capital city of Kanagawa Prefecture)

In the Event of an Emergency

Safety tips for travelers (Japan Tourism Agency)


This website provides international tourists in Japan with information about safe travel.

  • Weather Information (Daily forecasts)
  • News (Japan’s latest news on website in English)
  • Weather Warnings and Advisories
  • My Location from Google Maps (Check your present location)
  • Transportation
  • Contact List (Embassies, News media, Guide for when you are feeling ill, etc)
  • Useful tips to protect yourself from an disaster
  • In the event of an emergency (Procedures to follow during disaster)
  • Communication Cards
  • The App “Safaty tips” for foreign tourists

Disaster Prevention Information (Yokohama City)


  • Earthquake Emergency Procedures (Guidebook)
  • Earthquake Early Warning
    The Earthquake Early Warning is broadcasted with warning chime on TVs and radios in a matter of seconds (i.e. 1-2 secs.to 20-30 secs.) before strong tremors hit the area.
  • Weather & Earthquake Information
  • Water Disaster Prevention Information
  • Yokohama City Shelter List
    The list of evacuation areas in case of the earthquake disaster in Yokohama.
  • Disaster Prevention Mailing List

Important Notices After the Disasters (JNTO)

Latest news and important notices from Japan National Tourism Organization (JNTO)


The App “Safety tips” (JNTO)

The push-enabled information alert app for foreign tourists