Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Kanagawa Kenmin Hall

Last updated:09/02/2024

画像:Kanagawa Kenmin Hall

UD and barrier-free information on facilities is available in the "Accessibility" section of the homepage.

Area Chinatown / Kannai / Yamashita Park
Opening Hours 9:00am - 9:00pm
Address 3-1, Yamashita-cho, Naka-ku, Yokohama, 231-0023
Closest Railway Station "Kannai Station" (JR Keihin-Tohoku Negishi Line, Yokohama Municipal Subway) "Nihon-odori Station" (Minatomirai Line)
TEL 045-662-5901(9:00~17:00)
Eating Facilities cafe, restaurant, vending machine
Barrier Free disabled parking, slope, elevator, wheelchair rental, disabled stall, service dog (if requested), service for visually impaired person available
Childcare baby changing table, baby seat in lavatory
Foreign Language Support English

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Wheelchair slope inside facility(140 cm or wider)
  • Automatic entrance door
  • Information counter
  • Dedicated wheelchair seat
  • Multifunctional restroom
  • Ostomate-friendly
  • Large sheet
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 9
Considerations in evacuation flow lines Guidance of evacuation routes by staff.

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 2

2 parking spaces wider than usual are also available.


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) Yes
Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

There are two entrances and exits. Both the outer and inner doors at the south exit are automatic doors. The outer door at the front entrance is an automatic door, and the inner door is a manual door. Use of the south entrance is recommended.

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) Yes
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width) No

The width of the ramp at the main hall lobby is 130 cm.

Alternative measures such as personnel support for steps Yes
Passageway on the premises are more than 140 cm No
Escalators No
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) Yes

Permanently installed in the main hall. The small hall can be accommodated with movable seats.

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes

Separate men's and women's restrooms on the 6th floor. Two restrooms in the main hall are shared.

Separate men's and women's barrier-free restrooms (multi-functional restroom) Yes
Automatic sliding doors No
Bidet toilet Yes
Ostomate-compatible Yes

Simplified style

Universal seats (diaper changing beds that can also be used by adults) Yes

Located in the restroom on the 6th floor. Separate for men and women.

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) No

Multi-purpose restrooms are available.

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays No
Easy-to-understand Japanese information displays No
Interpretation services by employees Yes

Some staff can speak English.

Support by automatic translation tools No

Staff may respond personally with a smartphone app such as VoiceTra.

Baby care

Diaper changing table Yes

Men’s restroom/women’s restroom

Nursing room Yes

Combined with a recreation room

Installation of hot water heaters or kettles No
Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) No

There is no permanent storage space, but one may be set up depending on the performance

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Admission is free for gallery-sponsored exhibitions only, discount for those aged 65 and over and free admission for disabled persons and one accompanying person.
Other services and initiatives An "Accessibility" section can be found on the official homepage.