Search on the map

The Barrier-free Mindsets Certification System

This is a certification system established by the Japan Tourism Agency. It is designed to support further barrier-free accessibility of tourist facilities and make travel safer and more comfortable for everyone, including the elderly and people with disabilities.
Certified facilities will be issued a certification mark by the Japan Tourism Agency, which can be used at service counters, websites, etc.

Barrier-free mindset certification logo

Target facilities

1. Accommodation facilities (facilities classified as one of the following)
   1. ① Facilities with a business license under the Hotel Business Act
   2. ② Facilities certified under the National Strategic Special Zone Act
   3. ③ Facilities that have been notified under the Private Lodging Business Act
2. Restaurants
   Facilities with a business license under the Food Sanitation Act
3. Tourist information centers (e.g., facilities certified by the Japan National Tourism Organization as foreign tourist information centers)

Certification criteria

All of the following criteria must be met.

1. At least three measures to complement the barrier-free performance of the facility must be implemented to ensure that the elderly, disabled persons, etc. can use the facility safely and smoothly.
2. Education and training on barrier-free accessibility must be provided at least once a year.
3. Barrier-free information, including information on barriers at facilities, must be actively disseminated on websites other than the company's own website.

「観光施設における心のバリアフリー認定制度」の詳細はこちらをご覧ください。
※同ページに掲載されている「観光案内所心のバリアフリー研修動画」は横浜駅観光案内所が協力をしています。ぜひご覧ください。