Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Kanagawa Plaza for Global Citizenship (Earth Plaza)

Last updated:09/02/2024

画像:Kanagawa Plaza for Global Citizenship (Earth Plaza)

A comprehensive facility for thinking and acting on issues such as international understanding of world cultures, lifestyles and international peace. The main entrance is on the 2nd floor, but there is a wheelchair-accessible elevator, and visitors can move without any barriers in the flow line from the underground parking lot or the 1st floor.

Area Minato Mirai 21 / Sakuragi-cho
Opening Hours The exhibition rooms (5F):9:00 a.m. – 5:00 p.m. *Closed:Mondays (open on holidays), Year-end holidays and New Year holidays *Please check the official website for information on temporary closures. *Restaurants, cafes, and other in-house facilities are closed on other days.
Address 1-2-1 Kosugaya Sakae-ku Yokohama
TEL 045-896-2121
Ticket Info 5 Floor : Adults 400yen, Students 200yen, Children 100yen

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Wheelchair slope inside facility(140 cm or wider)
  • Automatic entrance door
  • Information counter
  • Dedicated wheelchair seat
  • Multifunctional restroom
  • Ostomate-friendly
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 2
Considerations in evacuation flow lines Announcements, handrails on stairs available. If the elevators are not available, staff will guide visitors through the evacuation route.

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 2

In addition, there is a parking lot for large vehicles where people with disabilities can park upon prior application.


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) Yes
Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) Yes
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width) No
Alternative measures such as personnel support for steps Yes
Passageway on the premises are more than 140 cm Yes
Escalators No
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) Yes

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) Yes
Automatic sliding doors No
Bidet toilet No
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) Yes

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises Yes

Only in the area leading from the museum entrance to the general information and certain facilities.


Multilingual support

Foreign language information displays Yes

English, Chinese (simplified), and Korean are available in some of the library facilities.

Easy-to-understand Japanese information displays No
Interpretation services by employees No

However, conversational support is available for English, Spanish, Chinese, and French.

Support by automatic translation tools No

Baby care

Diaper changing table Yes

Inside the barrier-free restroom

Nursing room Yes

2 rooms

Installation of hot water heaters or kettles No

Hot water available at the restaurant on the 2nd floor

Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) The permanent exhibition rooms are free of charge for visitors with a disability certificate (physical disability certificate, rehabilitation certificate, or mental disability certificate), medical care certificate for specified medical expenses (designated intractable diseases), medical care certificate for pediatric chronic specified diseases, war injury certificate, or atomic bomb victim's health certificate and up to two caregivers.
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