Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Yokohama English Garden

Last updated:15/02/2024

画像:Yokohama English Garden

The entrance is wide and does not hinder wheelchair access to the park. Barrier-free restrooms, diaper changing stations and benches for resting are available so that all visitors can tour the park in comfort.

Area Yokohama Station
Opening Hours 10:00 AM to 6:00 PM (last entrance 7:30 PM)
Address tvk ecom park, 6-1 Nishi-Hiranuma-cho, Nishi-ku, Yokohama
Closest Railway Station 10 min. walk from Sotesu Line "Hiranumabashi" station *Free shuttle bus available from Yokohama Station West Exit, in front of Risona Bank from 9:45 AM to 5:30 PM
TEL 045-326-3670
FAX 045-313-2280

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Automatic entrance door
  • Information counter
  • Multifunctional restroom
  • Ostomate-friendly
  • Large sheet
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines No stairs in the facility.

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 1


Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm No

Some parts are 140 cm or less.

Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more)
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes

Multi-functional restrooms are not available in the garden, but they are available in other facilities inside the exhibition hall.

Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors No
Bidet toilet No
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) Yes

General restroom

Urinals with handrails Yes

Not in the garden, but in the exhibition hall.

Western-style toilets with handrails Yes
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) Yes

Not in the garden, but in the exhibition hall.

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. No
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays No
Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes

Baby-friendly facilities are not located in the garden but are available at other facilities in the exhibition hall.

Nursing room No
Installation of hot water heaters or kettles No
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Half-price for those with a physical disability certificate or a rehabilitation certificate. Up to one accompanying caregiver per person is also admitted at the same rate.
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