Yokohama Accessible Tourism Guide

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Yokohama Disaster Risk Reduction Learning Center

Last updated:23/01/2024

There is a ramp up to the entrance, multi-functional toilets and baby care facilities such as a nursing room. Various experiences are also available in a wheelchair.

Area Yokohama Station

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Step inside facility
  • Automatic entrance door
  • Information counter
  • Multifunctional restroom
  • Ostomate-friendly
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines In the event that the elevator is not available, staff will guide visitors to the stairs and provide evacuation guidance in the event of a disaster.

Parking lot

Parking lot No

Only group buses and vehicles with those with disabilities are allowed to park

Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 0

Entrance/exit

Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) No

There is a slope with a width of 130 cm

Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators No
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) No

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) Yes

Wheelchair rental

Manual wheelchair Yes
Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No
Other

Multilingual support

Foreign language information displays No
Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes
Nursing room Yes
Installation of hot water heaters or kettles No
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) Yes

Discount system, etc.

Discount system based on disability and age (65 and over, etc.)
Other services and initiatives
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