Yokohama Accessible Tourism Guide

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Yokohama Hakurankan

Last updated:15/02/2024

There are wheelchair-accessible elevators and barrier-free restrooms, and the staff provides assistance to deal with steps in the facility.

Area Chinatown / Kannai / Yamashita Park
Opening Hours 10:00~20:00
Address 145, Yamashita-cho, Naka-ku, Yokohama
URL https://hakurankan.jp/
TEL 045-640-0081

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Automatic entrance door
  • Escalator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Western-style toilet with handrails
  • Wheelchair for rental
  • Diaper changing bed

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines Handrails installed on stairs

Parking lot

Parking lot No

*Affiliated parking lot available

Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits)

Entrance/exit

Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk No
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm No

Aisles between product shelves are generally less than 140 cm

Escalators Yes

Installation of escalators up to the 2nd floor of the three-story facility (ascent only)

Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting No
Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors No
Bidet toilet Yes
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails No
Western-style toilets with handrails Yes
Private rooms with infant chair No
Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair Yes

1

Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. No
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises Yes

Installation from the outside to the entrance of the building and intercom

Other

Multilingual support

Foreign language information displays No
Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes
Nursing room No
Installation of hot water heaters or kettles No
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.)
Other services and initiatives
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