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TAKASHIMAYA YOKOHAMA STORE
Last updated:15/02/2024
To ensure that all customers can comfortably enjoy shopping, auxiliary facilities have been installed throughout the store. If you need assistance, please contact our staff.
| Area | Yokohama Station |
|---|---|
| Opening Hours | 10:00am - 8:00pm (shops) 10:00am - 10:30pm (restaurants) |
| Address | 1-6-31, Minamisaiwai, Nishi-ku, Yokohama, 220-8601 |
| URL | http://www.takashimaya.co.jp/yokohama/store_information/index.html |
| Closest Railway Station | Directly connected from Yokohama Station |
| TEL | 045-311-5111 |
| Eating Facilities | cafe, restaurant |
| Barrier Free | elevator, disabled stall |
| Childcare | baby seat in lavatory |
| Foreign Language Support | English, Chinese, Korean, French, Spanish |
| Credit Card | Most major credit cards are accepted. |
| Tax Free | available |
The accessibility compliance status of this facility is as follows
Accessibility Support Status
- Parking
- Disabled parking (wheelchairs)
- Step inside facility
- Wheelchair slope inside facility(140 cm or wider)
- Automatic entrance door
- Information counter
- Escalator for general use
- Wheelchair lift
- Multifunctional restroom
- Ostomate-friendly
- Large sheet
- Urinal with handrails
- Western-style toilet with handrails
- Infant seat or highchair
- Wheelchair for rental
- Diaper changing bed
- Breastfeeding room
- Baby carriage for rental
Emergency system
| Number of AEDs (automated external defibrillators) installed | 5 |
|---|---|
| Considerations in evacuation flow lines | Handrails on stairs, staff guidance in case of emergency |
Parking lot
| Parking lot |
Yes No in-house parking lot Affiliated parking lots: JOINUS (directly connected), West Exit Underground/West Exit No. 2 |
|---|---|
| Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) |
15 4 parking spaces wider than usual |
Entrance/exit
| Stairs or steps of 2 cm or more at entrances/exits (barrier) | Yes |
|---|---|
| Handrails on steps/stairs | Yes |
| Ramps for stairs and steps (140 cm or more in width) | Yes |
| Wheelchair lifts for stairs | No |
| Entrance/exit width is 80 cm or more | Yes |
| Automatic doors at entrances/exits | Yes |
On premises
| Information desk |
Yes Basement/1st floor |
|---|---|
| Steps of 2 cm or more on the premises (barrier) | Yes |
| Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) | No |
| Ramp for steps (140 cm or more in width) | Yes |
| Alternative measures such as personnel support for steps | Yes |
| Passageway on the premises are more than 140 cm |
Yes Main corridor |
| Escalators | Yes |
| Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) | Yes |
| Wheelchair lift for stairs |
Yes Lift for eliminating the stairs between the basement floor and 1st floor |
| Benches for resting | Yes |
| Wheelchair-accessible and dedicated seating (spectator facilities and rides) | － |
Barrier-free restroom (multi-functional restroom)
| Barrier-free restrooms (multi-functional restroom) | Yes |
|---|---|
| Separate men's and women's barrier-free restrooms (multi-functional restroom) | No |
| Automatic sliding doors | Yes |
| Bidet toilet | Yes |
| Ostomate-compatible | Yes |
| Universal seats (diaper changing beds that can also be used by adults) | Yes |
General restroom
| Urinals with handrails | Yes |
|---|---|
| Western-style toilets with handrails | Yes |
| Private rooms with infant chair |
Yes Men's restroom/women's restroom |
| Larger sized private rooms (e.g., can accommodate strollers) | Yes |
Wheelchair rental
| Manual wheelchair |
Yes 14 |
|---|---|
| Electric wheelchair (electric cart) | No |
Information assurance
| Written communication boards at the information desk, communication apps, etc. | Yes |
|---|---|
| Braille information boards or braille materials | No |
| Audio guidance support (earphone guide, etc.) | No |
| Braille guidance blocks for the visually impaired on the premises | No |
| Other | － |
Multilingual support
| Foreign language information displays |
Yes English/Chinese |
|---|---|
| Easy-to-understand Japanese information displays | No |
| Interpretation services by employees |
Yes English/Chinese |
| Support by automatic translation tools | Yes |
Baby care
| Diaper changing table |
Yes 4 diaper changing tables in the men's restroom/15 diaper changing tables in the women's restroom |
|---|---|
| Nursing room |
Yes 5 rooms |
| Installation of hot water heaters or kettles | Yes |
| Baby stroller rental | Yes |
| Temporary storage of baby strollers (baby stroller storage) | No |
Discount system, etc.
| Discount system based on disability and age (65 and over, etc.) | (1) Hamatomo Card benefits: Benefits vary depending on the store. (2) Cultural event admission benefits: Show your pocketbook or digital pocketbook and receive free admission for you and one caregiver. |
|---|---|
| Other services and initiatives | － |
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