Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Yokohama Bay Quarter

Last updated:15/02/2024

画像:Yokohama Bay Quarter

A shopping mall directly connected to Yokohama Station, where visitors can shop and dine while experiencing the sea breeze. The open mall has wide aisles for easy passage and barrier-free restrooms on each floor.

Area Yokohama Station
Opening Hours 11:00am - 8:00pm (Shops) 11:00am - 11:00pm (Restaurants, Cafes) *Open Houres differ in some shops
Address 1-10, Kinko-cho, Kanagawa-ku, Yokohama Kinkou, 221-0056
Closest Railway Station Yokohama Station
TEL 045-577-8123
Eating Facilities cafe, restaurant
Barrier Free disabled stall, Ostomate, wheelchair rental
Childcare nursing rooms, day nursery service (pay), child stall, baby stroller rental services

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Wheelchair slope inside facility(140 cm or wider)
  • Information counter
  • Escalator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 6
Considerations in evacuation flow lines Handrails on evacuation stairs

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 8


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) Yes
Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits

No door at the entrance of the facility because it is an open mall

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators Yes
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes

Men's restroom/women's restroom

Larger sized private rooms (e.g., can accommodate strollers) Yes

3-5th floor east side women's restroom

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises Yes

Multilingual support

Foreign language information displays Yes

Building signage, official homepage (English, Korean, Chinese)

Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools Yes

POCKETALK support at the information counter

Baby care

Diaper changing table Yes

9 diaper changing table in the women’s restroom and nursing room

Nursing room Yes

3 rooms

Installation of hot water heaters or kettles Yes
Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.)
Other services and initiatives