Yokohama Accessible Tourism Guide

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SOGO Yokohama

Last updated:09/02/2024

画像:SOGO Yokohama

A department store located at the East Exit of Yokohama Station.

Area Yokohama Station
Opening Hours 10:00am - 8:00pm (shops) 11:00am - 11:00pm (restaurants)
Address 2-18-1, Takashima, Nishi-ku, Yokohama, 220-0011
URL http://www.sogo-seibu.jp.e.ld.hp.transer.com/foreign/en/yokohama/index.html
Closest Railway Station "Yokohama Station" (JR, Sotetsu, Keikyu, Tokyu Lines, Yokohama Municipal Subway)
TEL 045-465-2111
Eating Facilities cafe, restaurant
Barrier Free elevator
Childcare baby seat in lavatory, baby changing table
Foreign Language Support Japanese, English, Chinese
Credit Card JCB, Diners, DC, VISA, MUFG, UC, AMEX, NICOS
Tax Free Tax Refund Counter is on the 6th Floor.

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Automatic entrance door
  • Information counter
  • Escalator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Large sheet
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 3
Considerations in evacuation flow lines As instructed by the fire department

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 23

Sogo Parking Lot: 13 spaces Yokohama Station East Exit Underground Parking Lot: 5 dedicated spaces (5 shared spaces)

Entrance/exit

Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators Yes
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) Yes

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes

Available on each floor

Larger sized private rooms (e.g., can accommodate strollers) Yes

Wheelchair rental

Manual wheelchair Yes

12

Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No
Other

Multilingual support

Foreign language information displays Yes

English/Chinese

Easy-to-understand Japanese information displays No
Interpretation services by employees Yes

English/Chinese

Support by automatic translation tools No

Baby care

Diaper changing table Yes

7

Nursing room Yes

3 rooms

Installation of hot water heaters or kettles Yes
Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) Yes

Discount system, etc.

Discount system based on disability and age (65 and over, etc.)
Other services and initiatives
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