Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Last updated:09/02/2024


Equipped with multi-functional restrooms and baby care facilities, including a nursing room, and designed for everyone's comfort and enjoyment.

Area Minato Mirai 21 / Sakuragi-cho
Opening Hours 10:00am-6:00 pm
Address 2-3-4 Shinko, Naka-ku, Yokohama
Closest Railway Station "Sakuragicho Station" (JR Keihin-Tohoku Negishi Line / Yokohama Municipal Subway), "Minatomirai Station" (Minatomirai Line)
TEL 045-345-0918
FAX 045-345-0305
Ticket Info [Admission Fee] Adults: 500 yen High school age and younger: Free *Attraction Fees will be required for Chicken Ramen Factory, My CUPNOODLES Factory, CUPNOODLES Park
Eating Facilities Noodles Bazaar
Foreign Language Support Japanese Only (English, Chinese, Korean guidebooks are available)
Credit Card Master, VISA, UnionPay (*museum shop only)

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Automatic entrance door
  • Information counter
  • Escalator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Large sheet
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines Assistance when elevators are not available

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 1

1 parking space wider than usual is also available


Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators Yes
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes

4th floor terrace only (not available in case of rain)

Wheelchair-accessible and dedicated seating (spectator facilities and rides) No

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible Yes

Installed in the multi-functional restroom on the 1st floor

Universal seats (diaper changing beds that can also be used by adults) Yes

Installed in the multi-functional restroom on the 1st floor

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. No
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) Yes

English, Chinese, Korean (please download the audio guide app inside the museum)

Braille guidance blocks for the visually impaired on the premises Yes

Installation from the outside to the entrance of the building and intercom


Multilingual support

Foreign language information displays Yes

English, Chinese, Korean

Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes
Nursing room Yes
Installation of hot water heaters or kettles Yes
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Admission is 100 yen discount disabled persons and one accompanying person for those with a disability certificate. No discount for free admission for high school students and younger. No discount on the experience fee.
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