Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Kanagawa Prefectural Museum of Cultural History

Last updated:09/02/2024

画像:Kanagawa Prefectural Museum of Cultural History

There are stairs from the ground level to the main entranceway/entrance, but the elevator is accessible via a ramp next to the stairs. There is a nursing room on the 1st floor and ostomate-friendly "front wide toilet seats" in the 1st floor men's and women's restrooms.

Area Chinatown / Kannai / Yamashita Park
Opening Hours 9:00am - 5:00pm (Last admission 4:30pm) Closed on Mondays (open if holiday), year end & new year holidays *Temporary closed (until April 2018)
Address 5-60, Minaminakadori, Naka-ku, Yokohama, 231-0006
Closest Railway Station "Kannai Station" "Sakuragicho Station" (JR Keihin-Tohoku Negishi Line, Yokohama Municipal Subway) "Bashamichi Station" (Minatomirai Line)
TEL 045-201-0926
FAX 045-201-7364
Ticket Info Adults: 300 yen Students:200yen High school students / Senior (65+): 100 yen Junior high school students or under: Free
Eating Facilities café
Barrier Free elevators, slope (entrance only), service dogs, the staircase handrails, wheelchair rental, Braille
Childcare baby stroller rental services, baby changing table
Foreign Language Support Japanese Only

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Disabled parking (wheelchairs)
  • Step inside facility
  • Automatic entrance door
  • Information counter
  • Escalator for general use
  • Multifunctional restroom
  • Urinal with handrails
  • Western-style toilet with handrails
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines Handrails are available on the stairs of the evacuation route

Parking lot

Parking lot No
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 2

Please inquire by phone before use.


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes

Yes at the main entrance, no at the Bashamichi Exit

Ramps for stairs and steps (140 cm or more in width) No
Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) Yes

Only one entrance to the old folk house in the folklore area on the 2nd floor of the permanent exhibition has steps

Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators Yes

Only going up from the 1st floor general information to the 2nd and 3rd floor permanent exhibition rooms (stairs or elevator are available for going down)

Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes

Located at the main entrance, in front of the restrooms, and in the exhibition rooms. The number of seats is currently being curtailed due to COVID-19 measures.

Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) Yes

"However, the restroom in front of the basement auditorium is shared by men and women. The front wide toilet seat is on the 1st floor only."

Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible No
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair No
Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) Yes

Audio guidance for the visually impaired provided via a free exhibition commentary application that uses the visitor's own smartphone

Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays Yes

English, Chinese, Korean

Easy-to-understand Japanese information displays Yes

・Facility information leaflet for children (easy Japanese) ・Worksheet for elementary school students on homepage (phonetic characters placed above kanji characters)

Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes

2 in front of restrooms on 2nd and 3rd floors. *Currently unavailable due to COVID-19 measures. The nursing room on the 1st floor is available.

Nursing room Yes
Installation of hot water heaters or kettles No
Baby stroller rental Yes

1 wheelchair

Temporary storage of baby strollers (baby stroller storage) Yes

Next to general information at the entrance

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Disabled persons may visit both the permanent and special exhibitions free of charge with up to two caregivers upon presentation of valid disability certificate. The fee for the permanent exhibition is 300 yen for those 20 and older, 100 yen for high school students and those 65 and older and 200 yen for students or those under 20. It is free for junior high school students and under. Special exhibitions will be determined on a case-by-case basis.
Other services and initiatives Remote sign language service using the visitor's own smartphone / Location: General reception / Hours: Tuesday-Friday 8:30-17:15