Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Last updated:15/02/2024


Elevators (large and small) are available within the building, allowing wheelchair users to move comfortably from one floor to another.

Area Southern Yokohama
Opening Hours 9:30am - 5:00pm (Last admission 4:00pm) Closed on 1st & 3rd Mondays (open if holiday), Dec.29 to Jan.3, occasional facility maintenance period *Closed day will be changed to 1st & 3rd Tuesday from April 2018.
Address 5-2-1, Yokodai, Isogo-ku, Yokohama, 235-0045
Closest Railway Station "Yokodai Station" (JR Keihin-Tohoku Negishi Line)
TEL 045-832-1166
FAX 045-832-1161
Ticket Info [Admission] Adults: 400 yen Elementary / Jr. High School Students: 200 yen *Free for Elementary, Jr. High and High School Students on Saturdays. [Space Theater] Adult: 600 yen Age of 4+ / Elementary / Jr.High School Students: 300 yen
Eating Facilities café
Barrier Free elevator, handrail, wheelchair rental, disabled stall, service dog
Childcare baby changing table, nursing room
Foreign Language Support English

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Wheelchair lift
  • Automatic entrance door
  • Information counter
  • Dedicated wheelchair seat
  • Multifunctional restroom
  • Large sheet
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room

Emergency system

Number of AEDs (automated external defibrillators) installed 1
Considerations in evacuation flow lines Arrowheads to guide you along the route to the evacuation site

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 1

No reservations


Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs Yes
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width) No
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm Yes
Escalators No
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) Yes

1 wheelchair space is available at the exit of the planetarium

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible No
Universal seats (diaper changing beds that can also be used by adults) Yes

General restroom

Urinals with handrails No
Western-style toilets with handrails No
Private rooms with infant chair Yes
Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. No
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays No
Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes

Three women's restrooms, three multi-purpose restrooms

Nursing room Yes
Installation of hot water heaters or kettles No
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) Yes

Next to the information desk on the 1st floor, B2 playground

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Show your disability certificate ・Free admission for you and up to 1 accompanying guest (or up to 2 accompanying guests for wheelchair users) with your disability certificate. ・Free parking Show your Hama Tomo Card. Free admission for the person with disability
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