Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Last updated:15/02/2024


The entrance is spacious, with an information desk and large, easy-to-understand signage, and it is designed to accommodate all types of visitors.

Area Minato Mirai 21 / Sakuragi-cho
Opening Hours M-F:11:00am-9:00 pm Sa, Su:11:00 am-10:00pm Closed on Thursdays (It depends on seasonality. Please visit the web site for details.)
Address 2-8-1 Shinko, Naka-ku, Yokohama
Closest Railway Station 2 min. walk from "Minatomirai Station" (Minatomirai Line) 10 min. walk from "Sakuragicho Station" (JR Keihin-Tohoku Negishi Line / Yokohama Municipal Subway)
TEL 045-641-6591
Ticket Info Varies by attraction
Eating Facilities café, kiosk (ice cream stand)
Barrier Free elevator, disabled stall, slope, handrail
Childcare nursing room, baby changing table
Foreign Language Support Japanese Only

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Automatic entrance door
  • Information counter
  • Escalator for general use
  • Dedicated wheelchair seat
  • Multifunctional restroom
  • Urinal with handrails
  • Infant seat or highchair
  • Diaper changing bed
  • Breastfeeding room

Emergency system

Number of AEDs (automated external defibrillators) installed
Considerations in evacuation flow lines Emergency stairs in case of elevator stoppage

Parking lot

Parking lot No
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits)


Stairs or steps of 2 cm or more at entrances/exits (barrier) No
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width)
Wheelchair lifts for stairs
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm No
Escalators Yes
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) Yes

Gondola for wheelchair users

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors No
Bidet toilet Yes
Ostomate-compatible No
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails No
Private rooms with infant chair Yes

Men's restroom/women's restroom

Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair No
Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays Yes
Easy-to-understand Japanese information displays Yes
Interpretation services by employees No
Support by automatic translation tools Yes

Baby care

Diaper changing table Yes


Nursing room Yes
Installation of hot water heaters or kettles No
Baby stroller rental No
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Half-price ferris wheel rides and discounted tickets
Other services and initiatives