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Osanbashi Yokohama International Passenger Terminal
Last updated:15/02/2024
The facility has a barrier-free design with no stairs and ramps connecting all levels. Strollers and wheelchairs are available for free rental at the information counter, and test rides of the "WHILL" electric wheelchair are available.
| Area | Chinatown / Kannai / Yamashita Park |
|---|---|
| Opening Hours | [2nd floor] 9:00am - 9:30pm [Rooftop, Parking] open 24 hours Open everyday |
| Address | 1-1-4, Kaigandori, Naka-ku, Yokohama, 231-0002 |
| URL | https://osanbashi.jp/english/ |
| Closest Railway Station | "Kannai Station" (JR Keihin-Tohoku Negishi Line / Yokohama Municipal Subway) "Nihon-odori Station" (Minatomirai Line) |
| TEL | 045-211-2304 |
| Ticket Info | Free |
| Eating Facilities | cafe, restaurant |
| Barrier Free | wheelchair rental, slope, elevator, disabled stall, Braille |
| Childcare | nursing room, baby stroller rental services (From May) |
| Foreign Language Support | English, Chinese, Korean |
The accessibility compliance status of this facility is as follows
Accessibility Support Status
- Parking
- Disabled parking (wheelchairs)
- Automatic entrance door
- Information counter
- Multifunctional restroom
- Ostomate-friendly
- Urinal with handrails
- Western-style toilet with handrails
- Wheelchair for rental
- Braille information board
- Diaper changing bed
- Breastfeeding room
- Baby carriage for rental
Emergency system
| Number of AEDs (automated external defibrillators) installed | 3 |
|---|---|
| Considerations in evacuation flow lines | Evacuation outside the facility is possible only by using the ramp |
Parking lot
| Parking lot | Yes |
|---|---|
| Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) |
5 20 parking spaces wider than usual |
Entrance/exit
| Stairs or steps of 2 cm or more at entrances/exits (barrier) | No |
|---|---|
| Handrails on steps/stairs | － |
| Ramps for stairs and steps (140 cm or more in width) | － |
| Wheelchair lifts for stairs | － |
| Entrance/exit width is 80 cm or more | Yes |
| Automatic doors at entrances/exits | Yes |
On premises
| Information desk | Yes |
|---|---|
| Steps of 2 cm or more on the premises (barrier) | No |
| Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) | No |
| Ramp for steps (140 cm or more in width) | － |
| Alternative measures such as personnel support for steps | － |
| Passageway on the premises are more than 140 cm | Yes |
| Escalators | No |
| Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) | Yes |
| Wheelchair lift for stairs | － |
| Benches for resting |
Yes Several in the terminal lobby |
| Wheelchair-accessible and dedicated seating (spectator facilities and rides) | － |
Barrier-free restroom (multi-functional restroom)
| Barrier-free restrooms (multi-functional restroom) | Yes |
|---|---|
| Separate men's and women's barrier-free restrooms (multi-functional restroom) | No |
| Automatic sliding doors | Yes |
| Bidet toilet | Yes |
| Ostomate-compatible | Yes |
| Universal seats (diaper changing beds that can also be used by adults) | No |
General restroom
| Urinals with handrails | Yes |
|---|---|
| Western-style toilets with handrails | Yes |
| Private rooms with infant chair | No |
| Larger sized private rooms (e.g., can accommodate strollers) | No |
Wheelchair rental
| Manual wheelchair | Yes |
|---|---|
| Electric wheelchair (electric cart) | Yes |
Information assurance
| Written communication boards at the information desk, communication apps, etc. | Yes |
|---|---|
| Braille information boards or braille materials | Yes |
| Audio guidance support (earphone guide, etc.) | No |
| Braille guidance blocks for the visually impaired on the premises |
Yes Installation from outside to the building entrance and intercom/from the building entrance to general information desk |
| Other | － |
Multilingual support
| Foreign language information displays | Yes |
|---|---|
| Easy-to-understand Japanese information displays | No |
| Interpretation services by employees | Yes |
| Support by automatic translation tools | Yes |
Baby care
| Diaper changing table |
Yes 5 barrier-free restrooms |
|---|---|
| Nursing room | Yes |
| Installation of hot water heaters or kettles | No |
| Baby stroller rental | Yes |
| Temporary storage of baby strollers (baby stroller storage) | No |
Discount system, etc.
| Discount system based on disability and age (65 and over, etc.) | Free parking for 3 hours (discount for disabled persons and senior drivers) |
|---|---|
| Other services and initiatives | － |
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