Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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Yokohama Hakkeijima Sea Paradise

Last updated:15/02/2024

画像:Yokohama Hakkeijima Sea Paradise

The building is fully equipped with baby rooms, nursing rooms, an information center and other facilities to make families with small children comfortable.

Area Southern Yokohama
Opening Hours Depends on facility Open everyday
Address Hakkeijima, Kanazawa-ku, Yokohama, 236-0006
Closest Railway Station "Hakkeijima Station" (Seaside Line)
TEL 045-788-8888
Ticket Info [1 DAY PASS(Aqua Resorts Pass + Pleasure Land Pass)] Adults & High School Students: 5,600 yen Junior high school & Elementary school students: 4,000 yen Children (4 years or over): 2,300 yen Senior (65 years or over): 4,000 yen [Night PASS(Aqua Resorts Pass + Pleasure Land Pass) after 4pm] Adults & High School Students: 3,550 yen Junior high school & Elementary school students: 2,300 yen Children (4 years or over): 1,750 yen Senior (65 years or over): 2,300 yen [Aqua Resort Pass] Adults & High School Students: 3,300 yen Junior high school & Elementary school students: 2,000 yen Children (4 years or over): 1,000 yen Senior(65years or over): 2,800 yen [Aqua Resort Night Pass(after 4pm)] Adults & High School Students: 2,600 yen Junior high school & Elementary school students: 1,500 yen Children (4 years or over): 700 yen Senior (65 years or over): 2,150 yen
Eating Facilities cafe, restaurant
Barrier Free elevator, slope, disabled discount service, disabled stall, wheelchair rental, care space
Childcare nursing room, baby stroller rental services, baby changing table
Foreign Language Support Japanese Only (English, Chinese, Korean websites & guidebooks are available)
Credit Card Most major credit cards are accepted

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Wheelchair slope inside facility(140 cm or wider)
  • Automatic entrance door
  • Information counter
  • Multifunctional restroom
  • Ostomate-friendly
  • Large sheet
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 8
Considerations in evacuation flow lines Routes are being created to guide customers to evacuation sites as quickly as possible by using back entrances, etc.

Parking lot

Parking lot Yes

*Multi-level parking is available off the island

Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 2


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) Yes
Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits Yes

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) Yes
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) No
Ramp for steps (140 cm or more in width) Yes
Alternative measures such as personnel support for steps No
Passageway on the premises are more than 140 cm Yes
Escalators No

Located in several places on the island

Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides) No

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No

Communal use

Automatic sliding doors Yes

Hotel Carnival House is manual

Bidet toilet Yes

Restrooms under our jurisdiction are available, no restrooms under the jurisdiction of Yokohama City

Ostomate-compatible Yes

Available in some areas

Universal seats (diaper changing beds that can also be used by adults) Yes

Available in some areas

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes

Men’s restroom/women’s restroom

Larger sized private rooms (e.g., can accommodate strollers) Yes

Wheelchair rental

Manual wheelchair Yes
Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes

Written communication on paper

Braille information boards or braille materials No
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises No

Multilingual support

Foreign language information displays Yes

English, Chinese, Korean, Thai →However, due to the decrease in inbound travel due to COVID-19, it is not being issued at this time.

Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools Yes

English, Chinese, Korean, Thai

Baby care

Diaper changing table Yes

5 baby room locations on the island

Nursing room Yes

5 baby room locations on the island

Installation of hot water heaters or kettles No
Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) Yes

Baby strollers are not allowed on some rides at the attraction facilities

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Half price for disabled persons and one accompanying person (Aqua Resorts Pass only), senior fare for guests 65 years old and over
Other services and initiatives A nursing care center is located on the 1st floor of the Center House, at the exit of the Fureai Lagoon.