Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
FACIL'iti personal settings screen
The text size can be changed.
Standard Enlarged
The color can be changed.
White Yellow Black

Kanazawa Zoological Gardens

Last updated:09/02/2024

画像:Kanazawa Zoological Gardens

Although the zoo is equipped with barrier-free features such as multi-functional restrooms, nursing rooms, ramps and handrails, there are many steep slopes as the zoo is located in a natural park.

Area Southern Yokohama
Opening Hours 9:30am - 4:30pm(Last Entry 4:00pm) Closed on Mondays (open if holiday), year end & new year holidays
Address 5-15-1, Kamariyahigashi, Kanazawa-ku, Yokohama, 236-0042
Closest Railway Station From "Kanazawa-Bunko Station"(Keikyu Line): Take Keikyu Bus to the bus stop "Natsuyama Sakaue", 3min. walk to the Zoo
TEL 045-783-9100
Ticket Info Adult: 500 yen High school students: 300 yen Junior High and Elementary school students: 200 yen Under school age: free (Free for school students on Saturdays)
Eating Facilities Restaurant, kiosk
Barrier Free wheelchair rental, disabled stall, service dogs
Childcare baby stroller rental services, nursing room, baby changing table
Foreign Language Support English, Chinese (pamphlets only)

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Parking
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Information counter
  • Steep slope inside facility
  • Multifunctional restroom
  • Ostomate-friendly
  • Urinal with handrails
  • Western-style toilet with handrails
  • Infant seat or highchair
  • Wheelchair for rental
  • Braille information board
  • Diaper changing bed
  • Breastfeeding room
  • Baby carriage for rental

Emergency system

Number of AEDs (automated external defibrillators) installed 3
Considerations in evacuation flow lines Guidance of evacuation route by staff

Parking lot

Parking lot Yes
Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) 14


Stairs or steps of 2 cm or more at entrances/exits (barrier) Yes
Handrails on steps/stairs Yes
Ramps for stairs and steps (140 cm or more in width) No

There is a 100 cm wide ramp

Wheelchair lifts for stairs No
Entrance/exit width is 80 cm or more Yes
Automatic doors at entrances/exits No

On premises

Information desk Yes
Steps of 2 cm or more on the premises (barrier) No
Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) Yes
Ramp for steps (140 cm or more in width)
Alternative measures such as personnel support for steps
Passageway on the premises are more than 140 cm No

Mijikana Ikimono Kan

Escalators No
Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) Yes
Wheelchair lift for stairs
Benches for resting Yes
Wheelchair-accessible and dedicated seating (spectator facilities and rides)

Barrier-free restroom (multi-functional restroom)

Barrier-free restrooms (multi-functional restroom) Yes
Separate men's and women's barrier-free restrooms (multi-functional restroom) No
Automatic sliding doors Yes
Bidet toilet Yes
Ostomate-compatible Yes
Universal seats (diaper changing beds that can also be used by adults) No

General restroom

Urinals with handrails Yes
Western-style toilets with handrails Yes
Private rooms with infant chair Yes

Men’s restroom/women’s restroom

Larger sized private rooms (e.g., can accommodate strollers) No

Wheelchair rental

Manual wheelchair Yes


Electric wheelchair (electric cart) No

Information assurance

Written communication boards at the information desk, communication apps, etc. Yes
Braille information boards or braille materials Yes
Audio guidance support (earphone guide, etc.) No
Braille guidance blocks for the visually impaired on the premises Yes

Installation from outside to the building entrance and intercom/from the building entrance to general information desk


Multilingual support

Foreign language information displays Yes

English, Hangul, Chinese (Simplified, Traditional)

Easy-to-understand Japanese information displays No
Interpretation services by employees No
Support by automatic translation tools No

Baby care

Diaper changing table Yes

Men's restroom/women's restroom/multi-functional restroom, 25 diaper changing tables

Nursing room Yes
Installation of hot water heaters or kettles Yes
Baby stroller rental Yes
Temporary storage of baby strollers (baby stroller storage) No

Discount system, etc.

Discount system based on disability and age (65 and over, etc.) Full exemption upon presentation of disability certificate
Other services and initiatives