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Yokohama Zoological Gardens "ZOORASIA"
Last updated:15/02/2024
The zoo's theme is "Symbiosis of life and harmony with nature". It is fully equipped with multi-purpose restrooms and nursing rooms, and all the park's paths are paved and have a constant gradient, making it wheelchair user-friendly.
| Area | Northern Yokohama |
|---|---|
| Opening Hours | 9:30am - 4:30pm (Last entry 4:00pm) Closed on Tuesdays (open if holiday) and Dec. 29 - Jan.1 Open everyday in May and October |
| Address | 1175-1, kamishirane-cho,Asahi-ku, Yokohama |
| URL | http://www.hama-midorinokyokai.or.jp/zoo/zoorasia/ |
| Closest Railway Station | "Nakayama Station" (JR Yokohama Line / Yokohama Municipal Subway Green Line) "Tsurugamine Station" (Sotetsu Line) |
| TEL | 045-959-1000 |
| Ticket Info | Adults (18+): 800 yen High school students: 300 yen Elementary / Junior high school students: 200 yen Children under elementary school: Free |
| Eating Facilities | restaurants |
| Barrier Free | slope, disabled stall, Ostomate, wheelchair rental, service dog |
| Childcare | baby changing table, baby stroller rental services, disposable diaper sell, nursing room, child stall, baby seat in lavatory |
| Foreign Language Support | English, Chinese, Korean (pamphlet only) |
The accessibility compliance status of this facility is as follows
Accessibility Support Status
- Parking
- Disabled parking (wheelchairs)
- Step inside facility
- Wheelchair slope inside facility(140 cm or wider)
- Automatic entrance door
- Information counter
- Multifunctional restroom
- Ostomate-friendly
- Urinal with handrails
- Western-style toilet with handrails
- Infant seat or highchair
- Wheelchair for rental
- Braille information board
- Diaper changing bed
- Breastfeeding room
- Baby carriage for rental
Emergency system
| Number of AEDs (automated external defibrillators) installed | 7 |
|---|---|
| Considerations in evacuation flow lines | Wide ramps and handrails are installed in the outdoor corridor section |
Parking lot
| Parking lot | Yes |
|---|---|
| Number of wheelchair-accessible parking spaces (350 cm or wider, near entrances and exits) |
42 30 spaces at the South Multi-story Parking Lot/12 spaces at the No. 2 Parking Lot |
Entrance/exit
| Stairs or steps of 2 cm or more at entrances/exits (barrier) | Yes |
|---|---|
| Handrails on steps/stairs | No |
| Ramps for stairs and steps (140 cm or more in width) | Yes |
| Wheelchair lifts for stairs | No |
| Entrance/exit width is 80 cm or more | Yes |
| Automatic doors at entrances/exits | Yes |
On premises
| Information desk | Yes |
|---|---|
| Steps of 2 cm or more on the premises (barrier) | Yes |
| Steep slopes with a gradient of 5° (1/12) or more and a length of 2 m or more on the premises (barrier) | No |
| Ramp for steps (140 cm or more in width) | Yes |
| Alternative measures such as personnel support for steps | No |
| Passageway on the premises are more than 140 cm | Yes |
| Escalators | No |
| Wheelchair-accessible elevator (entrance width: 80 cm or more, elevator car depth: 135 cm or more) | Yes |
| Wheelchair lift for stairs | No |
| Benches for resting | Yes |
| Wheelchair-accessible and dedicated seating (spectator facilities and rides) | － |
Barrier-free restroom (multi-functional restroom)
| Barrier-free restrooms (multi-functional restroom) | Yes |
|---|---|
| Separate men's and women's barrier-free restrooms (multi-functional restroom) | Yes |
| Automatic sliding doors | Yes |
| Bidet toilet | Yes |
| Ostomate-compatible | Yes |
| Universal seats (diaper changing beds that can also be used by adults) | No |
General restroom
| Urinals with handrails | Yes |
|---|---|
| Western-style toilets with handrails | Yes |
| Private rooms with infant chair |
Yes Men's restroom/women's restroom |
| Larger sized private rooms (e.g., can accommodate strollers) | No |
Wheelchair rental
| Manual wheelchair | Yes |
|---|---|
| Electric wheelchair (electric cart) | No |
Information assurance
| Written communication boards at the information desk, communication apps, etc. | Yes |
|---|---|
| Braille information boards or braille materials | Yes |
| Audio guidance support (earphone guide, etc.) | No |
| Braille guidance blocks for the visually impaired on the premises | No |
| Other | － |
Multilingual support
| Foreign language information displays |
Yes Ticket vending machine and park map (English, Chinese, Korean) |
|---|---|
| Easy-to-understand Japanese information displays | Yes |
| Interpretation services by employees | No |
| Support by automatic translation tools | No |
Baby care
| Diaper changing table |
Yes 22 diaper changing table in the women’s restroom |
|---|---|
| Nursing room |
Yes 5 rooms |
| Installation of hot water heaters or kettles | Yes |
| Baby stroller rental | Yes |
| Temporary storage of baby strollers (baby stroller storage) | No |
Discount system, etc.
| Discount system based on disability and age (65 and over, etc.) | Welfare discount system: Full discount for holders of a physical disability certificate or a rehabilitation certificate, and for one person aged 65 or over who needs nursing care and up to two caregivers |
|---|---|
| Other services and initiatives | － |
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