Yokohama Accessible Tourism Guide

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Toyoko Inn Shin-Yokohama Ekimae Shinkan

Last updated: 09/02/2024

画像:Toyoko Inn Shin-Yokohama Ekimae Shinkan

Conveniently located just 4 minutes on foot from Shin-Yokohama Station. With access to conventional railways and the Shinkansen bullet train, the area is a major transportation hub between the Kanto and Kansai regions, attracting many businesspeople and tourists. The Yokohama Arena, an event venue, is located within walking distance. It is also close to the Nissan Stadium, and excitement runs through the entire city when international sporting events are held. We also offer Heartfull Rooms as well as equipment that can be rented out, so please inquire at the front desk when making your reservation. Heartfull Rooms are basically single rooms, but can also be used as twin rooms with a cot, so you and your companion can stay in the same room with peace of mind. On behalf of the entire staff, we look forward to welcoming you to our hotel.

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Wheelchair slope inside facility(140 cm or wider)
  • Disabled parking (wheelchairs)
  • Braille information board
  • Escalator for general use
  • Elevator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Wheelchair for rental
  • Assistance services

Outdoor Paths on the Premises

Are all passageways free of steps, etc., and wheelchair accessible?
The width of the passageways on the premises at least 140 cm.
Is the effective width of the passageway of the ramps and slopes at least 140 cm
Is the route to the guidance facilities a smooth passageway for those who are visually impaired?


Are parking facilities for wheelchair users provided?

Availability of Information

Is there a facility information display in braille, tactile maps, etc.?


Is the width of the entrance/exit at least 85 cm?
Are there automatic doors or easy passage for wheelchair users, and is there a height difference between the front and back of the doors?

Indoor Corridors and Passageways

Are there any steps, or are steps eliminated by ramps, etc.?
Is the effective width of the passageways at least 140 cm?


Escalators and Elevators

Elevators are available.
The elevators have braille and audio guidance.

Braille ( O ) Audio guidance ( X )

The elevator car/elevator ramp entrance/exit is at least 80 cm wide and the depth of the elevator car is at least 135 cm.

Barrier-free Restrooms (Multifunctional Restrooms)

There is a barrier-free restroom (multi-functional restroom)

1 location, Separate restroom

Ostomate-compatible facilities are available.
Baby chair/crib ×
Universal seats (diaper changing beds that can also be used by adults) are available. ×

Barrier-free room/Universal room

Hotel/guest rooms, etc. (Barrier-free rooms and universal rooms) Number of guest rooms
Room types Single (extra bed available)

General Room

Is the width of the entrance/exit at least 80 cm?
Are the bathtubs, showers, handrails, etc. appropriately located?
Is there sufficient space for wheelchair accessibility?
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?

Restaurants, Bars and Shops

Are there any steps at the entrances and exits or at the floor?
Is there a passageway of at least 85 cm between the tables and display shelves? (80 cm or more for buildings less than 200 m2)
Is there a menu with pictures or phonetic characters placed above the kanji characters?
Are there tables with wheelchair accessible seating?
Is an allergy-friendly menu available, or can they be accommodated?
Is it possible to accommodate special requests such as meals consisting of chopped ingredients, small portions, etc.?

General Services for People with Special Needs

Are there wheelchairs available for rent?
Do employees provide assistance to wheelchair users, visually impaired persons, etc., as needed?

No physical assistance or in-room assistance is provided

Support for foreign tourists such multilingual support (details of support)

Available when corresponding staff is available. (Chinese and English) Multilingual call centers and translators are also available.