Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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The Westin Yokohama

Last updated: 14/03/2024

画像:The Westin Yokohama

Marriott International opened The Westin Yokohama in the Minatomirai 21 district in 13 June 2022. The new 373-room Westin Yokohama will be a full-service hotel with attractive restaurants and ancillary facilities for various wellness programs. Located 45 minutes from Tokyo Station by train and 25 minutes from Haneda Airport by car, the hotel has convenient access for business and sightseeing purposes. One of the characteristics of The Westin Yokohama is its natural and health-oriented concept of "wellness", aiming to provide guests with "well-being" experiences that satisfies both body and mind. Through the brand’s six pillars of “well-being”; Sleep Well, Eat Well, Move Well, Feel Well, Work Well, and Play Well, the brand is committed to providing guests a range of services to help them relax and unwind during their trip. The new hotel will feature the brand's iconic and award-winning Heavenly Bed in guestrooms, the “Run Westin” outdoor running program, the “WestinWORKOUT” spa and fitness studio, wedding facilities, and a variety of other amenities and services. The hotel will also feature five restaurants and bars that can be used for different purposes. “Brasserie du Quai", serving French cuisine; "Kissui-sen", serving a modern-style Japanese cuisine without losing its original tradition; "Iron Bay", a grill restaurant located on the 23rd floor; and the elaborate "Code Bar" and "Sugar Merchant", overlooking Mt. Fuji. Enjoy a full range of restaurants and bars, including a pastry shop. *Yokohama is the sixth place hosting a Westin hotel in Japan.

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Disabled parking (wheelchairs)
  • Escalator for general use
  • Elevator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Infant seat or highchair
  • Disabled room
  • Wheelchair for rental
  • Assistance services

Outdoor Paths on the Premises

Are all passageways free of steps, etc., and wheelchair accessible?
The width of the passageways on the premises at least 140 cm.
Is the effective width of the passageway of the ramps and slopes at least 140 cm

No ramps

Is the route to the guidance facilities a smooth passageway for those who are visually impaired? ×


Are parking facilities for wheelchair users provided?

Availability of Information

Is there a facility information display in braille, tactile maps, etc.? ×


Is the width of the entrance/exit at least 85 cm?
Are there automatic doors or easy passage for wheelchair users, and is there a height difference between the front and back of the doors?

Indoor Corridors and Passageways

Are there any steps, or are steps eliminated by ramps, etc.?
Is the effective width of the passageways at least 140 cm?


Escalators and Elevators

Elevators are available.
The elevators have braille and audio guidance.

Braille ( O ) Audio guidance ( O )

The elevator car/elevator ramp entrance/exit is at least 80 cm wide and the depth of the elevator car is at least 135 cm.

Barrier-free Restrooms (Multifunctional Restrooms)

There is a barrier-free restroom (multi-functional restroom)

3 locations

Ostomate-compatible facilities are available.
Baby chair/crib
Universal seats (diaper changing beds that can also be used by adults) are available. ×

Barrier-free room/Universal room

Hotel/guest rooms, etc. (Barrier-free rooms and universal rooms) Number of guest rooms 4
Room types King

General Room

Is the width of the entrance/exit at least 80 cm?
Are the bathtubs, showers, handrails, etc. appropriately located? ×
Is there sufficient space for wheelchair accessibility?
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?
Is the width of the entrance/exit at least 80 cm? ×
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?

Restaurants, Bars and Shops

Are there any steps at the entrances and exits or at the floor?
Is there a passageway of at least 85 cm between the tables and display shelves? (80 cm or more for buildings less than 200 m2)
Is there a menu with pictures or phonetic characters placed above the kanji characters? ×
Are there tables with wheelchair accessible seating?
Is an allergy-friendly menu available, or can they be accommodated?
Is it possible to accommodate special requests such as meals consisting of chopped ingredients, small portions, etc.?

General Services for People with Special Needs

Are there wheelchairs available for rent?

Approx. XX wheelchairs

Do employees provide assistance to wheelchair users, visually impaired persons, etc., as needed?
Support for foreign tourists such multilingual support (details of support)