Hotel New Grand

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Last updated: 09/02/2024

A prestigious, traditional hotel that opened in 1927 in front of Yamashita park. The Admiral Perry Room in the New Grand Tower can be used for many purposes in this day and age of conventions. The Rainbow Ballroom and Phoenix Room located in the hotel main building are more classical convention halls. The hotel is also convenient for sightseeing and shopping in China Town and Motomachi area.

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The accessibility compliance status of this facility is as follows

Accessibility Support Status

Disabled parking (wheelchairs)
Escalator for general use
Elevator for general use
Multifunctional restroom
Infant seat or highchair
Disabled room
Wheelchair for rental

Outdoor Paths on the Premises

Are all passageways free of steps, etc., and wheelchair accessible?	× Banquet halls (some) and restaurants (some) are not available
The width of the passageways on the premises at least 140 cm.	〇
Is the effective width of the passageway of the ramps and slopes at least 140 cm	× No permanent ramps
Is the route to the guidance facilities a smooth passageway for those who are visually impaired?	×

Parking

Are parking facilities for wheelchair users provided?	〇 *Not for exclusive use

Availability of Information

Is there a facility information display in braille, tactile maps, etc.?	×

Entrances

Is the width of the entrance/exit at least 85 cm?	〇
Are there automatic doors or easy passage for wheelchair users, and is there a height difference between the front and back of the doors?	〇

Indoor Corridors and Passageways

Are there any steps, or are steps eliminated by ramps, etc.?	〇
Is the effective width of the passageways at least 140 cm?	〇

stairs

Escalators and Elevators

Elevators are available.	〇
The elevators have braille and audio guidance.	〇 Braille (　O　) Audio guidance (　O　)
The elevator car/elevator ramp entrance/exit is at least 80 cm wide and the depth of the elevator car is at least 135 cm.	〇

Barrier-free Restrooms (Multifunctional Restrooms)

There is a barrier-free restroom (multi-functional restroom)	〇 Separate restrooms, 1 location
Ostomate-compatible facilities are available.	×
Baby chair/crib	〇
Universal seats (diaper changing beds that can also be used by adults) are available.	×

Barrier-free room/Universal room

Hotel/guest rooms, etc. (Barrier-free rooms and universal rooms) Number of guest rooms	2
Room types	Twin

General Room

Is the width of the entrance/exit at least 80 cm?	〇 85 cm
Are the bathtubs, showers, handrails, etc. appropriately located?	×
Is there sufficient space for wheelchair accessibility?	×
Is the width of the entrance/exit at least 80 cm?	×
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?	× Steps: 2.5 cm
Is the width of the entrance/exit at least 80 cm?	×
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?	× Steps: 2.5 cm

Restaurants, Bars and Shops

Are there any steps at the entrances and exits or at the floor?	× There are steps at one store only
Is there a passageway of at least 85 cm between the tables and display shelves? (80 cm or more for buildings less than 200 m2)	×
Is there a menu with pictures or phonetic characters placed above the kanji characters?	×
Are there tables with wheelchair accessible seating?	〇
Is an allergy-friendly menu available, or can they be accommodated?	△ Supported on request basis
Is it possible to accommodate special requests such as meals consisting of chopped ingredients, small portions, etc.?	×

General Services for People with Special Needs

Are there wheelchairs available for rent?	〇 4 wheelchairs
Do employees provide assistance to wheelchair users, visually impaired persons, etc., as needed?	△ Not full service, but can be supported
Support for foreign tourists such multilingual support (details of support)	〇 English

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