Yokohama Accessible Tourism Guide

Yokohama City Visitors Bureau official website
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The Yokohama Bay Hotel Tokyu

Last updated: 09/02/2024

画像:The Yokohama Bay Hotel Tokyu

The Yokohama Bay Hotel Tokyu is a one minute walk from Minato-Mirai Station and is located in the center of the Minato Mirai 21 area. Many rooms have a balcony that allows guests to enjoy the night view of the Ferris wheel while enjoying the cool, sea breeze. The hotel boasts a combination of international service and Japanese hospitality. Under the concept of an urban oasis, the hotel offers its patrons an opportunity to relax with open lobbies and simple interiors. It also has many famous restaurants such as the Cafe Tosca's popular buffet, Turandot Yusenkyo, and Queen Alice inside.

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Wheelchair slope inside facility(140 cm or wider)
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Escalator for general use
  • Elevator for general use
  • Multifunctional restroom
  • Infant seat or highchair
  • Wheelchair for rental
  • Assistance services

Outdoor Paths on the Premises

Are all passageways free of steps, etc., and wheelchair accessible?
The width of the passageways on the premises at least 140 cm.
Is the effective width of the passageway of the ramps and slopes at least 140 cm

150-170 cm

Is the route to the guidance facilities a smooth passageway for those who are visually impaired? ×


Are parking facilities for wheelchair users provided?

Availability of Information

Is there a facility information display in braille, tactile maps, etc.? ×


Is the width of the entrance/exit at least 85 cm?
Are there automatic doors or easy passage for wheelchair users, and is there a height difference between the front and back of the doors?

Indoor Corridors and Passageways

Are there any steps, or are steps eliminated by ramps, etc.? ×
Is the effective width of the passageways at least 140 cm?


Escalators and Elevators

Elevators are available.
The elevators have braille and audio guidance. ×
The elevator car/elevator ramp entrance/exit is at least 80 cm wide and the depth of the elevator car is at least 135 cm.

Barrier-free Restrooms (Multifunctional Restrooms)

There is a barrier-free restroom (multi-functional restroom)

6 locations

Ostomate-compatible facilities are available. ×
Baby chair/crib
Universal seats (diaper changing beds that can also be used by adults) are available. ×

Barrier-free room/Universal room

Hotel/guest rooms, etc. (Barrier-free rooms and universal rooms) Number of guest rooms
Room types Twin

General Room

Is the width of the entrance/exit at least 80 cm?
Are the bathtubs, showers, handrails, etc. appropriately located? ×
Is there sufficient space for wheelchair accessibility?
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors?

Some guest rooms have steps and ramps are temporarily available

Restaurants, Bars and Shops

Are there any steps at the entrances and exits or at the floor? ×
Is there a passageway of at least 85 cm between the tables and display shelves? (80 cm or more for buildings less than 200 m2) ×
Is there a menu with pictures or phonetic characters placed above the kanji characters? ×
Are there tables with wheelchair accessible seating?
Is an allergy-friendly menu available, or can they be accommodated?
Is it possible to accommodate special requests such as meals consisting of chopped ingredients, small portions, etc.?

General Services for People with Special Needs

Are there wheelchairs available for rent?

6 wheelchairs

Do employees provide assistance to wheelchair users, visually impaired persons, etc., as needed?
Support for foreign tourists such multilingual support (details of support)