Yokohama Accessible Tourism Guide

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Yokohama Bay Sheraton Hotel & Towers

Last updated: 09/02/2024

画像:Yokohama Bay Sheraton Hotel & Towers

Our warm hospitality and luxurious facilities make for a satisfying stay that they won't forget. Yokohama Bay Sheraton Hotel & Towers is located directly in front of the west exit of Yokohama Station. It has various commercial facilities in and around the hotel, and is the idea base for business, shopping and sightseeing in the area. The best meeting you've ever had. Enjoy our magical surroundings, onsite facilities, and sincere hospitality. Sheraton is the leading brand of hotels under the umbrella of Starwood Hotels & Resorts Worldwide Inc., which manages a total 1,000 hotels in more than 100 countries in the world. Yokohama Bay Sheraton Hotel & Towers is a virtual oasis in Yokohama, offering a wide range of international-standard services to satisfy guests during their stay. We offer high speed internet systems that can be used in all guestrooms and banquet rooms. A truly unique experience. An oasis for gatherings, rendezvous, and good times in the international city of Yokohama. We're happy to create something special. The Sheraton lets guests mix business with pleasure, providing comprehensive meeting facilities alongside all the pleasures. The Yokohama Bay Sheraton Hotel & Towers offers a variety of attractive meeting and event spaces, including our Ocean View banquet hall. To stay connected, the Link@Sheraton lobby provides Wi-Fi and high-speed internet, free of charge. Also, we provide a variety of amenities for guests to enjoy before and after their meetings. Along with a number of restaurants serving sophisticated cuisine. The sports club on the 7th floor offers guests access to sports facilities. Enjoy our indoor pool and gym, esthetic salon, and Karaoke. Each of our restaurants offers an original and elegant dining experience. Guest can choose from 7 varieties of restaurants & Bars.

The accessibility compliance status of this facility is as follows

Accessibility Support Status

  • Wheelchair slope inside facility(140 cm or wider)
  • Disabled parking (wheelchairs)
  • Step inside facility
  • Escalator for general use
  • Elevator for general use
  • Multifunctional restroom
  • Ostomate-friendly
  • Infant seat or highchair
  • Disabled room
  • Wheelchair for rental
  • Assistance services

Outdoor Paths on the Premises

Are all passageways free of steps, etc., and wheelchair accessible?
The width of the passageways on the premises at least 140 cm.
Is the effective width of the passageway of the ramps and slopes at least 140 cm
Is the route to the guidance facilities a smooth passageway for those who are visually impaired? ×


Are parking facilities for wheelchair users provided?

3 units

Availability of Information

Is there a facility information display in braille, tactile maps, etc.? ×


Is the width of the entrance/exit at least 85 cm?
Are there automatic doors or easy passage for wheelchair users, and is there a height difference between the front and back of the doors?

Indoor Corridors and Passageways

Are there any steps, or are steps eliminated by ramps, etc.?
Is the effective width of the passageways at least 140 cm?


Escalators and Elevators

Elevators are available.
The elevators have braille and audio guidance.

Braille ( X ) Audio guidance ( O ) 1 out of 5 elevators

The elevator car/elevator ramp entrance/exit is at least 80 cm wide and the depth of the elevator car is at least 135 cm.

Barrier-free Restrooms (Multifunctional Restrooms)

There is a barrier-free restroom (multi-functional restroom)

Separate restroom, 3 locations

Ostomate-compatible facilities are available.
Baby chair/crib

Baby beds available

Universal seats (diaper changing beds that can also be used by adults) are available. ×

Barrier-free room/Universal room

Hotel/guest rooms, etc. (Barrier-free rooms and universal rooms) Number of guest rooms 2
Room types Twin

General Room

Is the width of the entrance/exit at least 80 cm?
Are the bathtubs, showers, handrails, etc. appropriately located? ×
Is there sufficient space for wheelchair accessibility? ×
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors? ×
Is the width of the entrance/exit at least 80 cm?
Are the doors easily accessible to wheelchair users, and are there any height differences between the front and rear of the doors? ×

Restaurants, Bars and Shops

Are there any steps at the entrances and exits or at the floor?
Is there a passageway of at least 85 cm between the tables and display shelves? (80 cm or more for buildings less than 200 m2)
Is there a menu with pictures or phonetic characters placed above the kanji characters?

Some photos included, iPad available for use

Are there tables with wheelchair accessible seating?
Is an allergy-friendly menu available, or can they be accommodated?
Is it possible to accommodate special requests such as meals consisting of chopped ingredients, small portions, etc.?

General Services for People with Special Needs

Are there wheelchairs available for rent?

3 wheelchairs

Do employees provide assistance to wheelchair users, visually impaired persons, etc., as needed?

Only simple things such as guidance

Support for foreign tourists such multilingual support (details of support)